PRIVACY POLICY

AVO Cleaning & Care Services (DBA of Cey Cey LLC)
Effective Date: 02/01/2026

AVO Cleaning & Care Services (“Company,” “we,” “us,” or “our”) is a DBA of Cey Cey LLC. This Privacy Policy explains our practices, defines our users’ (“you” or “your”) privacy options, and describes how your information is collected and used when you visit our website or use our services.

This Privacy Policy, along with our Terms & Conditions, governs your use of our website at:

https://avocleaningcare.com (the “Site”)

and any information we may access through social media platforms such as Facebook, Instagram, LinkedIn, or other platforms where AVO Cleaning & Care Services maintains a presence. For the purposes of this Privacy Policy, we refer to all of these access points collectively as our “System.”


Revisions to This Privacy Policy

We may update this Privacy Policy from time to time and will mark new versions with a corresponding effective date. Your continued use of the Site constitutes your agreement to the updated Privacy Policy.


What Information Is Collected?

Information Collected Directly from You

We may collect personal information when you:

  • Fill out a contact or booking form

  • Request a cleaning estimate

  • Schedule a service

  • Subscribe to marketing communications

  • Communicate with us by phone, email, or SMS

The information we may collect includes, but is not limited to:

  • Name

  • Email address

  • Phone number

  • Service address

  • Billing information

  • Details about your home or office cleaning needs

  • Communication preferences

  • Any other information you voluntarily provide

The lawful basis for collecting this information includes your consent, our legitimate business interests, and/or fulfilling a contract with you.


Information Collected Automatically

When you visit our Site, we may automatically collect certain technical information such as:

  • IP address

  • Browser type

  • Device type

  • Pages visited

  • Date and time of visit

  • Referral source

We may use cookies, tracking pixels, and similar technologies to improve user experience and analyze website traffic.

SMS Communication & Consent (A2P Compliance Section)

By providing your phone number through our website forms or booking system, you consent to receive SMS messages from AVO Cleaning & Care Services related to:

  • Appointment confirmations

  • Appointment reminders

  • Service updates

  • Customer service communications

  • Promotional messages (if you opt in)

Message frequency may vary.
Message and data rates may apply.

You may opt out at any time by replying:

STOP – to unsubscribe
HELP – for assistance

We do not sell, rent, or share your mobile phone number or personal information with third parties for marketing purposes.

Consent to receive SMS messages is not a condition of purchase.


How We Use the Information We Collect

We use your personal information to:

  • Provide and schedule cleaning services

  • Process payments

  • Respond to inquiries

  • Improve our website and services

  • Send appointment reminders and updates

  • Send promotional communications (if opted in)

  • Comply with legal obligations


Disclosure of Information

We do not sell users’ personal information.

We may share information with:

  • Payment processors

  • CRM and marketing automation providers

  • IT service providers

  • Contractors necessary to perform our services

All third-party providers are required to protect your information.

We may also disclose information if required by law, subpoena, or legal process.


Business Transfers

If Cey Cey LLC undergoes a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.


Cookies and Similar Technologies

We use cookies to:

  • Maintain website functionality

  • Remember user preferences

  • Analyze traffic

  • Improve user experience

You may disable cookies in your browser settings, though some website features may not function properly.


Children’s Privacy

Our services are not directed to children under the age of 16. We do not knowingly collect personal information from children.


Data Security

We maintain administrative, technical, and physical safeguards to protect your personal information.


Data Retention

We retain personal data only as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law.


Your Privacy Rights

Depending on your state or country of residence, you may have rights including:

  • Right to access your data

  • Right to correct inaccurate information

  • Right to request deletion

  • Right to opt out of marketing communications

California residents may have additional rights under applicable state law.

To exercise your rights, please contact us using the information below.


Do Not Track Signals

Our Site does not currently respond to Do Not Track browser signals.


Your Options

You may:

  • Unsubscribe from marketing emails by clicking “unsubscribe”

  • Reply STOP to opt out of SMS

  • Adjust cookie preferences in your browser


Contact Us

If you have questions about this Privacy Policy or our data practices, please contact:

AVO Cleaning & Care Services
A DBA of Cey Cey LLC
Website: 
https://avocleaningcare.com
Email
: [email protected]
Phone: +1 754 310 8686